TESTIMONIALS

testimonial.jpg.jpg

“I have had the pleasure of knowing William for more than 10 years. William is exceptional – he solves problems and gets things done, always with the minimum of fuss and a smile on his face, making the difficult appear effortless. He has been a tremendous supporter of my work as a writer, helping to facilitate the launch of my first book at Oxford’s Five Star Randolph Hotel. His unrivalled experience, together with his kind and generous nature, will propel his exciting business to great heights.”

L.P.HW

“I have known William for over 10 years through my work as producer of the Skoll World Forum in Oxford. His gracious manner, charm, professionalism, and excellence in execution is unmatched. No matter what the request was from our hundreds of VIP guests, William would make sure it was met. If there is anything that needs doing, you can trust William to do it with white-glove service level perfection and aplomb. A rare find in this world, you would do well to hire him before he’s too busy.”

H.M

“William is like a breath of fresh air when you meet him with such a positive vibe about him while being immaculate in his appearance. I personally witnessed his attention to detail when dealing with hotel guests ensuring their every whim was catered for, William would go above and beyond his role to ensure his guests had the best experience possible.”

A.M

Quote 6-06.jpg

“ We've known William for over 12 years, and have had the real pleasure of seeing his career in hospitality grow and mature as he has become a consummate professional at the top of his game in delivering 5 star service. His warm and friendly approach to any client or guest is underpinned by his complete attention to detail, focussing on delivering solutions whatever the challenge. These skills and qualities were very much to the fore as William built and nurtured his outstanding Concierge team at the iconic 5 star Randolph Hotel in Oxford, an achievement recognised by the award of UK Young Concierge of The Year by the prestigious Clef D'Or society… ”

A.FS

Kindness and dedication-02.jpg

“ …I have known William for more than ten years. I met him initially, at the five star Randolph Hotel in Oxford, where I was a regular guest and where he has developed strong concierge skills. I was greatly impressed by his strong communication skills, his ability to communicate with top politicians like Hilary Clinton, to top show business stars, business people and just the ordinary Joe. He has a fantastic Knowledge of the City of Oxford and a great sense of humour. From knowing him in his role at the Randolph he became a close friend and, naturally, I got to know him better. He is a hard worker and devoted his life to this beautiful hotel… “

S.J

“Sally and I cannot thank you enough for all the tremendous help and support that you gave us, the Festival, and all our guests - over the years, at The Hotel. It was a vital part of our success - and we never had to worry about anything when you were in charge. Over my decades of business travel - when Director and CEO of the City of Bristol Marketing Board; Director of BAFTA - The British Academy of Film and Television Arts, and Director of The British Academy Trust - I have stayed in some of the finest Hotel's in the world - and organised over 400 Royal events in the UK and overseas. I never came across a Head Concierge to match you William.”

T.B

“In all my years I have never encountered the like of William. His effortless charm, positivity and graciousness are rare tonics in these mad times and he has never failed to deliver the goods. He is truly an exceptional purveyor of possibility – and now considered a very dear friend. There is only one William. Grab him now, while you can!”.

J.LF