Personal connection and tailored assistance are key trends in corporate concierge and executive support services. Read on for Ask William’s report on how the needs of the C suite are changing.

Hospitality and tourism businesses turned out in force on Tuesday 4 of May with Oxford concierge William Thomson.

At a windy photoshoot on the glorious roof terrace of the Marriott’s @CourtyardOxfordCityCentre, we were joined by the media and supporters across city, county and university in a story of collaboration and optimism.

We are doing this by representing hospitality and tourism operators, giving visitors great experiences and every reason to keep coming back. Are you ready for the demand from a pent-up public wanting the best from our area? Read on…

A true “Phoenix risen from the ashes” William answered redundancy from his beloved hotel last year by setting up a new business, the concierge and event planning venture .

“Last year was the year of the cancelled birthday, abandoned trips and delayed weddings” says William “but we are now sensing a real urgency for help with bookings and arrangements for this summer and beyond.”